Common queries answered
Frequently asked Questions
Shipping times vary depending on your location. Once your order is shipped, you will receive an estimated delivery date. Please allow 1-5 business days for order processing.
Click on the “Sign Up” option at the top of our website, and follow the prompts to register. You’ll need to provide a valid email address and create a secure password.
You can update your shipping address in your account settings before placing an order. If you’ve already placed your order, contact our Customer Support team as soon as possible to modify the address.
Once your order ships, we’ll send you a tracking number by email. You can also log into your account and view your order status in the “Order History” section.
No, for your security, we do not store any credit card information. Each purchase will require entering your payment details.
We do not charge any taxes.
Our products can be sent to most countries, and for bulk orders we offer sea and air shipping. Please contact our sales manager.
We strive to ship all items together, but depending on availability, your items may arrive in separate packages.